Social Influence & Group Processes: CUET Psychology

Unit 7: Social Influence & Group Processes – PYQs & MCQs with Full Explanations

Q1. The term “social cognition” refers to the way individuals:
  • A) Follow authority without questioning
  • B) Understand and process information about others
  • C) Behave in physical activities
  • D) Express emotions through gestures
Answer – B) Understand and process information about others
Explanation: Social Cognition is the process of how we understand and make sense of information about people and social situations. It’s about how we notice, interpret, and remember things like someone’s behavior or the atmosphere around us.
A: Obedience is a different concept, not related to social cognition.
C: Physical activities relate more to motor behavior, not cognitive understanding.
D: Gestures are forms of expression, not the full process of social cognition.
Q2. The primary focus of the study of attitudes and social cognition is to:
  • A) Enhance intelligence
  • B) Understand genetic disorders
  • C) Explain how people think about and relate to others
  • D) Improve memory capacity
Answer – C) Explain how people think about and relate to others
Explanation: Attitudes and Social Cognition are connected because they both deal with the mental processes that shape how we view and interact with others. Our attitudes (how we feel about things) influence how we perceive social situations, and social cognition is the way our mind processes these perceptions.
A: Intelligence is a separate domain in psychology.
B: Genetic disorders are part of biological or clinical psychology.
D: Memory is involved but not the primary focus here.
Q3. In social psychology, the term ‘attribution’ relates to:
  • A) Assigning rewards
  • B) Determining internal traits or external causes for behaviour
  • C) Managing anger
  • D) Improving fitness levels
Answer – B) Determining internal traits or external causes for behaviour
Explanation: Attribution Theory explains how we make sense of other people’s actions. We try to figure out why someone did something, and we do this by looking at either their personal characteristics (like personality traits) or the situation they were in at the time. This helps us understand their behavior.
A: This is more about reinforcement, not attribution.
C: Anger management isn’t directly related to attribution.
D: Physical fitness falls outside the domain of attribution theory.
Q4. The scientific study of social behaviour and attitudes is known as:
  • A) Experimental neurology
  • B) Educational psychology
  • C) Social psychology
  • D) Industrial management
Answer – C) Social psychology
Explanation: Social Psychology is the scientific study of how we think, feel, and act in social settings. It looks at how our thoughts and behaviors are influenced by others around us and how we relate to people in different social situations.
A: Neurology studies the brain, not social behavior.
B: Educational psychology focuses on learning and development in academic settings.
D: Industrial management is a business discipline, not psychology.
Q5. The tendency to explain others’ behaviour by their personality rather than the situation is known as:
  • A) Positive bias
  • B) Fundamental attribution error
  • C) Peer influence
  • D) Memory distortion
Answer – B) Fundamental attribution error
Explanation: The Fundamental Attribution Error happens when we wrongly assume that someone’s actions are due to their personal qualities (like being rude or kind) rather than considering the situation they’re in. For example, we might think someone is angry just because they yelled, without thinking that they might be having a tough day.
A: Positive bias refers to favoring someone unduly, not misattributing causes.
C: Peer influence affects behavior but is not about attribution errors.
D: Memory distortion is a separate concept in cognitive psychology.
Q6. Why do people often follow the instructions of authority figures, even if they might disagree?
  • A) Because of the person’s physical strength
  • B) Due to natural personality traits
  • C) Because society gives power and control to certain roles
  • D) Because of difficulty in communication
Answer – C) Because society gives power and control to certain roles
Explanation: Obedience to Authority is often influenced by the way society is organized. People in positions of power, like teachers, bosses, or government leaders, are usually seen as having the right to tell others what to do, and we follow their instructions because we believe they have authority.
A: Physical strength may influence fear, but it’s not the main reason for obedience.
B: Obedience is learned more from social structures than from personality alone.
D: Communication challenges are not a major reason why people obey.
Q7. What does the cognitive part of an attitude mainly deal with?
  • A) Emotions and mood
  • B) Physical behavior
  • C) Ideas, beliefs, and thoughts
  • D) Brain’s chemical processes
Answer – C) Ideas, beliefs, and thoughts
Explanation: The cognitive component involves how we think about something—what we believe, reason, or understand about it.
A: This is related to feelings, which belong to the affective part.
B: This refers to actions, part of the behavioral component.
D: Brain chemicals relate more to biology than to attitude structure.
Q8. If someone believes that daily exercise is important for health, which part of attitude does this show?
  • A) Behavioural
  • B) Emotional
  • C) Affective
  • D) Cognitive
Answer – D) Cognitive
Explanation: This belief reflects what the person thinks or knows, which is a function of the cognitive component of attitude.
A: Behavioral shows how someone acts, like actually exercising.
B: Emotional is too general, not a precise label.
C: Affective reflects feelings, not thoughts or beliefs.
Q9. If a person feels anxious while watching a horror movie, this emotional reaction is an example of:
  • A) Behavioural part of attitude
  • B) Affective part of attitude
  • C) Cognitive part of attitude
  • D) Having a psychological disorder
Answer – B) Affective part of attitude
Explanation: The Affective Component refers to the emotional side of our attitudes or reactions. For example, when we feel fear or anxiety about a situation, these are emotional responses that influence how we think and act in that context.
A: Behavioral would be how the person reacts physically, like running away.
C: Cognitive refers to what they think, not what they feel.
D: Feeling scared is a normal reaction, not a disorder.
Q10. Which factor is most responsible for shaping a person’s attitude?
  • A) Only genetics and heredity
  • B) Learning from others and personal experiences
  • C) General health and fitness
  • D) Sleeping habits
Answer – B) Learning from others and personal experiences
Explanation: Attitudes are formed through social learning—watching others, listening to ideas, and going through experiences.
A: Genetics may influence temperament, but attitudes are learned more through environment.
C: Health matters, but it doesn’t shape our opinions or judgments.
D: Sleep may affect mood, but it’s not a key source of attitudes.
Conformity, Compliance, Obedience : Psychology CUET UG, class 12th
Q11. Which situation best shows an act of discrimination?
  • A) Having a negative opinion about people from another city
  • B) Accepting common beliefs about a gender group
  • C) Refusing to hire someone because of their religion
  • D) Feeling uneasy around people you don’t know
Answer – C) Refusing to hire someone because of their religion
Explanation: Discrimination refers to biased actions, not just thoughts or feelings. Denying someone a job due to religion is a clear behavioral expression of prejudice.
A: This reflects prejudice, not action.
B: Stereotyping is a cognitive belief, not a behavior.
D: This is an emotional reaction, not discrimination.
Q12. What are common roots of prejudice in society?
  • A) Equal treatment and social harmony
  • B) Friendly contact between groups
  • C) Learned stereotypes and societal influence
  • D) Lack of any kind of social input
Answer – C) Learned stereotypes and societal influence
Explanation: Prejudices are often shaped by how we are raised, what we observe, and what society teaches, including stereotypes and group norms.
A: Equal status can reduce prejudice, not cause it.
B: Positive contact reduces, not promotes, prejudice.
D: Social input is a major source, not an absence of it.
Q13. Believing that some groups are naturally less capable and using that to justify unequal treatment shows:
  • A) Cultural relativism
  • B) Moral development
  • C) Social dominance orientation
  • D) Growth mindset
Answer – C) Social dominance orientation
Explanation: Social dominance orientation involves believing in hierarchy and justifying inequality by assuming one group is superior to others.
A: Cultural relativism encourages understanding differences, not justifying inequality.
B: Moral development involves learning fairness, not promoting dominance.
D: Growth mindset is about personal improvement, not social bias.
Q14. Which of these is NOT considered a part of prejudice?
  • A) Beliefs or thoughts about a group
  • B) Emotional reactions toward a group
  • C) Discriminatory actions
  • D) Inherited genetic features
Answer – D) Inherited genetic features
Explanation: Prejudice is more than just an opinion—it involves three main parts: thoughts (like stereotypes), feelings (such as negative emotions), and behaviors (like discrimination). However, it does not include biological or genetic traits. Prejudice is about how we unfairly judge others based on these mental and emotional factors, not their innate characteristics.
A: Stereotypes are the cognitive part of prejudice.
B: Emotional responses are the affective part.
C: Discrimination is the behavioral aspect.
Q15. What strategy helps reduce intergroup conflict by encouraging collaboration?
  • A) Tokenism
  • B) Superordinate goal
  • C) Group polarization
  • D) Bystander effect
Answer – B) Superordinate goal
Explanation: A superordinate goal is a shared objective that groups must work together to achieve, which helps reduce tension and promotes cooperation.
A: Tokenism gives superficial inclusion without real change.
C: Group polarization makes group opinions more extreme, not cooperative.
D: Bystander effect relates to helping behavior, not group goals.
Great! Here’s the enhanced HTML-coded version for Q16–20 from the unit **”Social Influence & Group Processes”**, keeping everything copyright-free, student-friendly, and written like a great teacher would explain:—
Q16. Which of the following helps in breaking stereotypes?
  • A) Confirming preconceived notions
  • B) Interacting only with one’s own group
  • C) Equal-status interaction with out-group members
  • D) Avoiding discussions about group differences
Answer – C) Equal-status interaction with out-group members
Explanation: Stereotypes are challenged when people from different groups engage in meaningful, respectful, and equal-status interactions. This allows them to see one another as individuals, not just members of a category.
A: Reinforces the stereotype rather than breaking it.
B: Limits exposure to new perspectives and reinforces in-group bias.
D: Avoidance prevents understanding and encourages ignorance.
Q17. Role-playing and perspective-taking activities are used to:
  • A) Build defense mechanisms
  • B) Teach obedience
  • C) Develop empathy and reduce bias
  • D) Encourage aggressive expression
Answer – C) Develop empathy and reduce bias
Explanation: Perspective-taking activities, such as imagining life in someone else’s shoes, help individuals understand and connect with others’ experiences. This increases empathy and helps in reducing prejudice and bias.
A: Defense mechanisms are psychological strategies, not the purpose of role-play here.
B: These activities are about understanding, not obedience.
D: Role-playing is aimed at reflection, not aggression.
Q18. Which component of attitude is reflected when a person says, “I enjoy volunteering at animal shelters”?
  • A) Cognitive
  • B) Behavioral
  • C) Emotional
  • D) Evaluative
Answer – B) Behavioral
Explanation: The behavioral component refers to the actions or behavior a person takes in response to an attitude. Volunteering is a clear example of putting beliefs and feelings into action.
A: This reflects thinking or belief, not action.
C: Emotions like joy or fear are part of the affective component.
D: Evaluative is a broader term and not a specific attitude component.
Q19. The tendency to attribute others’ actions to their personality but our own to the situation is known as:
  • A) Actor-observer effect
  • B) False consensus effect
  • C) Stereotyping
  • D) Primacy effect
Answer – A) Actor-observer effect
Explanation: The actor-observer effect occurs when we explain our own negative behavior based on the situation but blame others’ behavior on their personality. For example, if we are late, we blame traffic; if someone else is late, we think they’re irresponsible.
B: This is when people overestimate how much others agree with them.
C: Involves generalizing traits to a whole group.
D: Refers to the tendency to remember first impressions more strongly.
Q20. What does the term schemas refer to in social cognition?
  • A) Biased perceptions
  • B) Cultural traditions
  • C) Mental frameworks that influence understanding
  • D) Emotional reactions to others
Answer – C) Mental frameworks that influence understanding
Explanation: Schemas are mental structures that help us organize knowledge and make quick judgments. For example, if we see someone in a lab coat, we might quickly assume they’re a doctor because of our “doctor schema.”
A: While schemas can lead to bias, they are not the same as biased perception.
B: Traditions are learned practices, not mental frameworks.
D: Emotions may result from schemas but are not schemas themselves.
Q21. Which of the following is a method used to change attitudes through logical arguments?
  • A) Central route persuasion
  • B) Classical conditioning
  • C) Emotional contagion
  • D) Foot-in-the-door technique
Answer – A) Central route persuasion
Explanation: Central route persuasion involves using clear, reasoned arguments to influence someone’s attitude. It works best when the audience is motivated and able to think deeply about the topic.
B: Involves associating stimuli, not logical arguments.
C: Refers to spreading emotions, not logical reasoning.
D: A compliance strategy, not focused on deep attitude change through logic.
Q22. What is the term for changing one’s behavior due to real or imagined group pressure?
  • A) Social loafing
  • B) Conformity
  • C) Deindividuation
  • D) Polarization
Answer – B) Conformity
Explanation: Conformity is when people adjust their behavior, thinking, or appearance to align with group norms, either because of direct influence or simply the desire to fit in.
A: Refers to reduced effort in group tasks, not behavioral change from pressure.
C: Loss of self-awareness in group settings, not alignment with norms.
D: Describes strengthening of group opinions, not pressure-based behavior change.
Q23. Which factor plays a major role in attitude formation during early childhood?
  • A) Direct instruction
  • B) Peer interaction
  • C) Role of media
  • D) Genetic temperament
Answer – A) Direct instruction
Explanation: In early childhood, parents, teachers, and authority figures shape attitudes through direct instructions and modeling. This lays the foundation for how children interpret social norms and values.
B: Becomes more influential in later childhood and adolescence.
C: Impacts attitudes more significantly during adolescence.
D: Temperament influences behavior but not specific attitudes directly.
Q24. The process of matching one’s attitude with social expectations is termed:
  • A) Stereotype threat
  • B) Impression formation
  • C) Social desirability
  • D) Self-serving bias
Answer – C) Social desirability
Explanation: Social desirability refers to the tendency to express socially acceptable attitudes or behaviors, especially in public settings or surveys, to be viewed positively by others.
A: Fear of confirming a negative stereotype about one’s group.
B: Refers to forming opinions about others, not adjusting oneself.
D: Involves attributing success to self and failure to external factors.
Q25. A teacher believes that all students from a particular city are lazy. This is an example of:
  • A) Prejudice
  • B) Stereotype
  • C) Discrimination
  • D) Attribution
Answer – B) Stereotype
Explanation: A stereotype is a generalized and often oversimplified belief about a group. In this case, assuming all students from a city are lazy reflects a cognitive bias, not based on individual behavior.
A: Prejudice includes emotion and bias, not just thought.
C: Discrimination is the behavioral expression of such beliefs.
D: Attribution relates to causes of behavior, not general beliefs.
Q26. Which of the following is not a factor that influences attitude change?
  • A) Source credibility
  • B) Emotional appeal
  • C) Number of siblings
  • D) Message repetition
Answer – C) Number of siblings
Explanation: The number of siblings a person has has no direct impact on changing attitudes. On the other hand, source credibility, emotional appeal, and repeated exposure to a message are well-established factors that can influence attitude change.
A: A credible source makes the message more persuasive.
B: Emotional messages can influence how attitudes are formed or changed.
D: Repetition increases familiarity, which may lead to acceptance.
Q27. Which term best explains why people tend to remember the first information they hear about someone?
  • A) Recency effect
  • B) Selective attention
  • C) Primacy effect
  • D) Confirmation bias
Answer – C) Primacy effect
Explanation: The primacy effect refers to the tendency to remember and give more weight to the first piece of information received about someone, especially in impression formation.
A: Refers to remembering the most recent information, not the first.
B: Means focusing attention on selected information, not memory order.
D: Involves interpreting information to match existing beliefs, not first impressions.
Q28. A person donates to charity to look good in front of peers. This reflects:
  • A) Value-driven behavior
  • B) Social desirability
  • C) Internal attribution
  • D) Spontaneous empathy
Answer – B) Social desirability
Explanation: Social desirability refers to behavior that is performed mainly to gain social approval or to be seen in a positive light by others, rather than due to internal values or genuine empathy.
A: Would reflect personal values motivating the behavior, not external approval.
C: Is about explaining causes of one’s own behavior, not the motive behind action.
D: Refers to genuine emotional response, not impression management.
Q29. A student joins a cleanliness drive after being repeatedly exposed to environmental ads. This is an example of:
  • A) Compliance
  • B) Conditioning
  • C) Social facilitation
  • D) Mere exposure effect
Answer – D) Mere exposure effect
Explanation: The mere exposure effect refers to the phenomenon where repeated exposure to a stimulus leads to increased liking or acceptance. In this case, frequent environmental ads gradually built a positive attitude toward the cleanliness drive.
A: Involves behavior due to direct request or pressure.
B: Refers to learning through association, not just exposure.
C: Describes improved performance in the presence of others, not attitude formation.
Q30. Which of these can be a barrier to prejudice reduction?
  • A) Mutual respect
  • B) Equal power status
  • C) Deep-rooted stereotypes
  • D) Intergroup dialogue
Answer – C) Deep-rooted stereotypes
Explanation: Deep-rooted stereotypes are resistant to change and often prevent people from viewing others as individuals. These biases act as a barrier to open-mindedness and thus make prejudice reduction difficult.
A: Encourages understanding and reduces prejudice.
B: Promotes equal treatment and fairness.
D: Opens channels of communication and helps break prejudices.
Q31. What is the goal of ‘valuing diversity’ programs in organizations?
  • A) Enforcing cultural uniformity
  • B) Promoting tokenism
  • C) Increasing empathy and respect for all backgrounds
  • D) Segregating different groups
Answer – C) Increasing empathy and respect for all backgrounds
Explanation: ‘Valuing diversity’ programs aim to foster an inclusive workplace by encouraging understanding, appreciation, and respect for differences in culture, background, and identity.
A: Opposes the idea of celebrating diversity.
B: Refers to symbolic efforts without real inclusion, not the goal of such programs.
D: Goes against the principle of integration and mutual respect.
Q32. Which action would likely increase prejudice instead of reducing it?
  • A) Promoting cultural awareness
  • B) Facilitating cooperative learning
  • C) Encouraging open conversations
  • D) Spreading false generalizations about groups
Answer – D) Spreading false generalizations about groups
Explanation: Prejudice often stems from inaccurate and oversimplified beliefs about a group. Spreading such generalizations only strengthens negative stereotypes and social division.
A: Builds understanding, reducing prejudice.
B: Encourages positive interaction and teamwork across groups.
C: Helps uncover bias and promote empathy.
Q33. Creating a sense of “we” instead of “us vs them” is part of:
  • A) Group conflict theory
  • B) Common in-group identity model
  • C) Social exchange theory
  • D) Diffusion of responsibility
Answer – B) Common in-group identity model
Explanation: The common in-group identity model focuses on reducing intergroup bias by encouraging people to see themselves as part of one larger, shared group rather than competing subgroups.
A: Emphasizes competition and tension, not unity.
C: Explains relationships based on rewards and costs, unrelated to group identity.
D: Refers to reduced individual accountability in groups, not unity.
Q34. When people are made aware of their own biases and reflect upon them, it is known as:
  • A) Conditioning
  • B) Mindful observation
  • C) Self-regulation
  • D) Cognitive restructuring
Answer – C) Self-regulation
Explanation: Self-regulation involves consciously monitoring and adjusting one’s thoughts and behaviors, especially when one becomes aware of personal biases or prejudices.
A: Involves learning through association, not introspection.
B: Focuses on present-moment awareness, not bias correction.
D: Involves changing thought patterns, but not necessarily awareness of bias.
Q35. Which concept explains why people tend to favour their own group over others?
  • A) Classical conditioning
  • B) Self-serving bias
  • C) In-group bias
  • D) Optimism bias
Answer – C) In-group bias
Explanation: In-group bias is the natural tendency to prefer and positively evaluate members of one’s own group over those of other groups. It often leads to unfair judgments and favoritism.
A: Deals with associative learning, not group favoritism.
B: Involves crediting success to self and blaming failures on others, not group dynamics.
D: Refers to overestimating positive outcomes, unrelated to group preference.
Q36. Prejudice often originates from:
  • A) Equal social status
  • B) Positive intergroup contact
  • C) Stereotypes and social learning
  • D) Absence of any social influence
Answer – C) Stereotypes and social learning
Explanation: Prejudice often arises from generalized beliefs (stereotypes) and behaviors learned from family, peers, or media, reflecting the impact of social learning.
A: Equal status tends to reduce prejudice, not cause it.
B: Positive contact usually decreases bias.
D: Social influence plays a strong role; prejudice doesn’t arise from its absence.
Q37. Discrimination is different from prejudice because:
  • A) It is internal only
  • B) It refers to actual behavior based on prejudiced beliefs
  • C) It is always unintentional
  • D) It never affects social harmony
Answer – B) It refers to actual behavior based on prejudiced beliefs
Explanation: While prejudice is an attitude or belief, discrimination involves taking action—treating individuals unfairly based on group membership.
A: Prejudice is internal; discrimination is external action.
C: Discrimination can be both intentional and unintentional.
D: Discrimination often leads to social division and conflict.
Q38. Which of the following factors can resist attitude change?
  • A) Lack of opinion
  • B) Strong emotional commitment
  • C) Absence of exposure
  • D) Lack of memory
Answer – B) Strong emotional commitment
Explanation: When attitudes are deeply connected to emotions and identity, they are more resistant to change, even when presented with logical arguments or facts.
A: Lack of opinion usually allows room for change.
C: Lack of exposure might limit attitude formation, but doesn’t create resistance.
D: Memory gaps may reduce clarity but not create resistance.
Q39. Repeated exposure to a stimulus, even without any reward, can lead to:
  • A) Attitude resistance
  • B) Habituation
  • C) Increased liking or familiarity
  • D) Attitude confusion
Answer – C) Increased liking or familiarity
Explanation: The mere exposure effect suggests that people tend to develop a preference for things simply because they are familiar with them through repeated exposure.
A: Exposure generally facilitates acceptance, not resistance.
B: Habituation involves reduced response, not increased liking.
D: Repetition enhances clarity, not confusion.
Q40. The balance theory of attitude change was proposed by:
  • A) Carl Rogers
  • B) Fritz Heider
  • C) B.F. Skinner
  • D) Albert Bandura
Answer – B) Fritz Heider
Explanation: Fritz Heider’s Balance Theory explains how individuals strive for consistency in their attitudes, especially in relationships involving three elements—person, another person, and an object or idea.
A: Known for client-centered therapy, not balance theory.
C: Associated with operant conditioning.
D: Developed social learning theory, not attitude change models.
Q41. When people learn attitudes or actions simply by watching others, it is known as:
  • A) Operant conditioning
  • B) Observational learning
  • C) Classical conditioning
  • D) Self-persuasion
Answer – B) Observational learning
Explanation: Observational learning happens when someone picks up new behaviors or attitudes just by watching others — like a child imitating how their parents talk or react in social situations.
A: This involves rewards and punishments, not just observation.
C: Classical conditioning is about linking two stimuli, not learning from others directly.
D: Self-persuasion means convincing yourself, not copying others.
Q42. What best describes how attitudes are structured?
  • A) Focused only on thoughts
  • B) Involving feelings, beliefs, and actions
  • C) Based purely on emotions
  • D) Fixed and unchangeable
Answer – B) Involving feelings, beliefs, and actions
Explanation: An attitude includes three parts: what you believe (cognitive), how you feel (affective), and how you’re likely to act (behavioral). All three together shape your view of something or someone.
A: Thoughts are just one part of an attitude.
C: Emotions matter, but attitudes also involve thinking and behaving.
D: Attitudes can change over time with experience and reflection.
Q43. Which of the following is NOT a part of the basic attitude structure?
  • A) Cognitive
  • B) Behavioural
  • C) Emotional
  • D) Biological
Answer – D) Biological
Explanation: Attitudes are made of three components — cognitive (thoughts), affective (emotions), and behavioral (actions). Biology might influence your personality, but it’s not counted as a formal part of attitude structure.
A: This is your belief or thought part of the attitude.
B: This refers to how you might act based on your attitude.
C: Emotional (or affective) part includes feelings linked to your attitude.
Q44. Why are attitudes considered to be learned?
  • A) They are passed through genes
  • B) They develop by instinct
  • C) They are shaped through social experience
  • D) They depend on intelligence level
Answer – C) They are shaped through social experience
Explanation: Attitudes form over time through what we see, hear, and experience — especially from people around us like family, friends, and media. They’re not something we’re born with.
A: Genes influence traits, but not specific attitudes.
B: Instincts are inborn, but attitudes come from learning.
D: Intelligence may affect thinking, but attitudes form through exposure.
Q45. The idea that our behaviors are shaped by learning from the environment fits best with which approach?
  • A) Humanistic approach
  • B) Behaviourist approach
  • C) Psychoanalytic approach
  • D) Biological approach
Answer – B) Behaviourist approach
Explanation: The behaviourist view says that people learn attitudes and behaviors through conditioning, imitation, and reinforcement. It focuses on what can be seen and measured in the environment.
A: Focuses on personal growth and free will, not learning through environment.
C: Looks at unconscious motives, not learning patterns.
D: Focuses more on genetics and brain processes than on learned behavior.
Q46. Social loafing is more likely when:
  • A) Tasks are assigned individually
  • B) Individual efforts are hard to identify
  • C) Rewards depend on how each person performs
  • D) Team members are highly motivated to compete
Answer – B) Individual efforts are hard to identify
Explanation: Social loafing happens when people in a group put in less effort, especially if no one can tell who is doing what. When personal contributions aren’t tracked, people may relax more than they should.
A: If tasks are done alone, social loafing won’t occur.
C: Performance-based rewards can reduce loafing.
D: Competitive people are less likely to loaf because they want to stand out.
Q47. Which of the following best shows conformity?
  • A) Standing up because others are doing it
  • B) Eating because you’re hungry
  • C) Reading quietly by yourself
  • D) Sleeping early to get enough rest
Answer – A) Standing up because others are doing it
Explanation: Conformity is when a person changes their behavior to match the group, often to fit in or avoid being different. Standing up just because everyone else is doing it is a classic example.
B: This is driven by biological need, not group influence.
C: Reading alone isn’t shaped by others’ behavior.
D: Sleeping early for rest is a personal health decision.
Q48. What does social facilitation mean?
  • A) Performing worse when others are watching
  • B) Performing better in the presence of others
  • C) Avoiding any group interaction
  • D) Forgetting steps in a task
Answer – B) Performing better in the presence of others
Explanation: Social facilitation means doing better on simple or well-practiced tasks when others are watching. The audience acts as a motivator and pushes people to perform more efficiently.
A: This may happen for hard tasks, but social facilitation boosts performance for easy ones.
C: Avoiding groups isn’t part of social facilitation.
D: This describes memory issues, not social performance.
Q49. What explains why people often go along with group norms?
  • A) Social facilitation
  • B) Social loafing
  • C) Normative influence
  • D) Mental rigidity
Answer – C) Normative influence
Explanation: Normative influence happens when individuals follow group norms because they want approval and fear rejection. It’s a major reason why people conform even when they privately disagree.
A: This is about performance, not group agreement.
B: This relates to reduced effort in groups, not following norms.
D: Mental rigidity is a general term and not specific to group pressure.
Q50. When people act differently in a group than when alone, it shows:
  • A) Reflex action
  • B) Social influence
  • C) Mental disorder
  • D) Visual processing
Answer – B) Social influence
Explanation: Social influence is the process through which others affect our thoughts, feelings, or actions. People often adjust their behavior in groups to match others or meet expectations.
A: Reflexes are automatic, not shaped by group settings.
C: This is unrelated to normal group behavior.
D: Visual processing deals with seeing, not social behavior.
Q51. In psychology, what do “situational factors” usually refer to when explaining someone’s behaviour?
  • A) Inherited traits
  • B) External influences in the environment
  • C) Medical conditions
  • D) Academic abilities
Answer – B) External influences in the environment
Explanation: Situational factors are the external conditions or circumstances around a person that may shape their actions—such as group pressure, time constraints, or social norms.
A: These are internal, not situational factors.
C: Medical issues are biological, not situational.
D: Academic skills are personal traits, not environmental.
Q52. Which of the following best defines social behaviour?
  • A) Actions taken during physical activity
  • B) Actions that involve interaction with other people
  • C) Behaviour shown when a person is alone
  • D) Actions based on physical development
Answer – B) Actions that involve interaction with other people
Explanation: Social behaviour includes all kinds of actions influenced by or directed toward others—like cooperation, helping, or following group norms.
A: This relates to physical health, not social interaction.
C: Social behaviour, by definition, needs others around.
D: Biological changes don’t define social actions.
Q53. Social psychology mainly focuses on:
  • A) Studying people’s personal routines alone
  • B) Diagnosing mental disorders
  • C) Understanding how people behave in social situations
  • D) Examining brain parts and their function
Answer – C) Understanding how people behave in social situations
Explanation: Social psychology is all about how people think, feel, and behave when they’re with others—like in groups, relationships, or crowds.
A: That’s more related to general psychology.
B: That’s a focus of clinical psychology.
D: Brain structure falls under biological or neuropsychology.
Q54. Why do psychologists study attitudes?
  • A) To understand climate change
  • B) To examine how opinions affect social behaviour
  • C) To determine food likes and dislikes
  • D) To improve musical ability
Answer – B) To examine how opinions affect social behaviour
Explanation: Studying attitudes helps psychologists see how people’s beliefs and feelings shape their interactions, decisions, and reactions in society.
A: Not related to social or personal behaviour.
C: Preferences are part of attitude but not the main focus.
D: Not relevant to the psychology of attitudes.
Q55. What is the key purpose of ‘valuing diversity’ initiatives in workplaces?
  • A) Making everyone follow the same culture
  • B) Adding diversity without real inclusion
  • C) Encouraging empathy and mutual respect across differences
  • D) Keeping groups separated based on differences
Answer – C) Encouraging empathy and mutual respect across differences
Explanation: Valuing diversity programs aim to build inclusive environments where everyone feels seen and respected, regardless of their background or identity.
A: That would destroy diversity, not value it.
B: Tokenism is superficial and not meaningful.
D: Segregation is the opposite of inclusion.

Social Influence and Group Processes Overview:


1. Important People (Name + Contribution)

  • Sherif – Studied social norms and group conformity using autokinetic effect
  • Asch – Famous for conformity experiments (line judgement task)
  • Milgram – Conducted obedience to authority experiment (shock experiment)
  • ZimbardoStanford Prison Experiment showing power of roles and situations
  • Kurt Lewin – Developed the concept of leadership styles (autocratic, democratic, laissez-faire)
  • Muzafer SherifRealistic Conflict Theory (Robbers Cave experiment)

2. Important Theories / Laws / Models

  • Conformity – Adjusting behavior to align with group norms
  • Obedience – Following direct orders from an authority figure
  • Compliance – Agreeing to a request even without authority
  • Social Facilitation – Improved performance in presence of others (on simple tasks)
  • Social Inhibition – Worse performance in presence of others (on difficult tasks)
  • Group Polarization – Tendency for group decisions to be more extreme
  • Groupthink – Desire for harmony leads to poor decision-making
  • Realistic Conflict Theory – Competition for limited resources breeds conflict
  • Social Loafing – Individuals exert less effort in a group than alone
  • Leadership Styles – Ways leaders influence group (authoritative, democratic, laissez-faire)

3. Important Terms to Highlight

  • Social Norms – Unwritten rules for expected behavior
  • Conformity – Changing behavior to match the group
  • Compliance – Agreeing with requests
  • Obedience – Following orders from authority
  • Social Facilitation – Performing better on easy tasks in groups
  • Social Inhibition – Performing worse on hard tasks in groups
  • Group Polarization – Groups exaggerate initial opinions
  • Groupthink – Poor decisions due to desire for consensus
  • Social Loafing – Reduced effort by individuals in group settings
  • Leadership – Influencing and directing others toward a goal
  • Autocratic Leadership – Leader takes all decisions alone
  • Democratic Leadership – Leader includes group in decision-making
  • Laissez-faire Leadership – Leader allows complete freedom

4. Important Tables


Table: Social Influence Types

Type of InfluenceDescriptionExample
ConformityAdjusting to group pressureDressing like friends
ComplianceAgreeing to requestDonating to charity after being asked
ObedienceFollowing authoritySoldier obeying orders

Table: Leadership Styles

StyleCharacteristicsEffectiveness
AutocraticLeader makes decisions aloneQuick decisions, but less creativity
DemocraticLeader includes group in decisionsHigh satisfaction and creativity
Laissez-faireLeader gives freedomMay cause confusion, less organized

Table: Group Effects on Behavior

PhenomenonEffectExample
Social FacilitationBetter simple task performanceRunning faster in race
Social InhibitionPoorer difficult task performanceForgetting lines in public speaking
Social LoafingReduced effort in groupsGroup project members working less

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